Builder Request

If you are a residential builder and would like to request service, please submit the builder request form below.


With the new streamlined experience, builders will be able to:


  • Apply for electric or natural gas service through a single request if their home is served either by Duke Energy or Piedmont Natural Gas
  • Reuse requests for homes in a development with similar specifications
  • Track the project’s progress
  • Confirm or update site ready date
  • Receive proactive notifications on project status and schedule updates
  • Have direct contact with support staff at Piedmont Natural Gas for any additional support needs
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Quick Start Guides

We have created handy Quick Start Guides to help you get started. Below you will find guides for key accounts, trade partners and event registration.

Resources For Contractors & Equipment Dealers

Piedmont Natural Gas partners with HVAC or plumbing contractors and equipment dealers across our territories to serve our customers with natural gas products, installations, service and repairs.

  • Looking for a Contractor or Equipment Dealer?

    Through our Gas Advantage Program, Piedmont partners with HVAC or plumbing contractors and equipment dealers who are certified to provide our customers with a high level of expertise and support. If Piedmont is ever unable to provide you with a product, installation or service, we will refer you to one of these professionals.

  • Want to Become a Piedmont Partner?

    If you are a HVAC or plumbing contractor or equipment dealer interested in becoming a Piedmont partner and joining the Gas Advantage Program, here is what you need:

  • Partner Resources

    As a Piedmont Partner, you’ll receive several benefits, including assistance with sales leads, promotional materials, and installation and service support. Equally important, you may be eligible to participate in one of our financing programs. Learn More

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Partner Requirements

First, complete and submit the Gas Advantage Partner Profile. Then complete the remaining documents and email, along with a copy of your current Certificate of Insurance and current Contractor License to partnerfinancing@duke-energy.com. Once all requirements have been met, you will receive an invitation to join the Gas Advantage portal.


*Required if interested in participating in the Customer Financing Program.

Financing Guide for Gas Advantage Partners

All participants are subject to approval. You will receive an email confirmation once approved.

  • Financing Inquiries

    For financing inquiries, call 877.279.3636, select option 3, then option 1. Or you can email your proposal to partnerfinancing@duke-energy.com.

  • Satisfaction Statement

    Once the customer has been approved and the equipment installed, email the invoice and satisfaction statement to partnerfinancing@duke-energy.com.

  • Required Information

    When submitting your invoice and documentation, you must include:

    • Equipment types

    • Brand names

    • Model numbers

    • Serial numbers

    • Satisfaction statement signed by both the customer and contractor

Residential Solution Contractor Network Login


GTIS Online

Piedmont's secure Gas Transaction Information System for large commercial and industrial customers as well as qualified brokers.

GTIS

Piedmont's secure internet application for marketers, brokers and industrial customers.